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NEW QUESTION # 18
Which AI-driven capabilities are available in SAP Business AI? Note: There are 2 correct answers to this question.
Answer: A,D
Explanation:
SAP Business AI provides a range of AI-driven capabilities to automate processes and enhance business outcomes. The correct answers are Machine Learning (ML) for automated data processing and AI-powered fraud detection in finance, as these are core capabilities documented in SAP's AI portfolio.
SAP documentation explains: "SAP Business AI offers capabilities such as machine learning, natural language processing, and predictive analytics to enhance decision-making, automate tasks, and improve business processes." Machine Learning (ML) for automated data processing is used in solutions like SAP Cash Application, which "intelligently extracts key payment details from unstructured documents" to automate financial data processing. AI-powered fraud detection in finance, supported by SAP AI Business Services, enables "real-time monitoring of financial transactions to identify anomalies and potential fraud," as seen in SAP S/4HANA's anomaly detection features.
The incorrect options-manual reconciliation of financial transactions and data input automation without AI involvement-are not AI-driven. Manual reconciliation contradicts SAP's automation focus, and data input automation without AI is not part of SAP Business AI's capabilities, which emphasize intelligent automation.
SAP's financial and operational AI solutions, as evidenced by case studies like SAP Cash Application, confirm the selected capabilities.
NEW QUESTION # 19
Which SAP AI solution enables companies to analyze and predict employee attrition rates? Please choose the correct answer.
Answer: A
Explanation:
SAP SuccessFactors AI is the primary solution for analyzing and predicting employee attrition rates, leveraging AI to enhance HR processes. The correct answer is SAP SuccessFactors AI, as it is specifically designed to provide predictive workforce analytics and talent management insights.
SAP documentation highlights: "AI in human resources involves using artificial intelligence to streamline and enhance HR processes such as recruitment, employee engagement, and performance management. It automates repetitive tasks, analyzes large volumes of data for better decision-making, and offers personalized experiences for employees." Within SAP SuccessFactors AI, predictive analytics are used to "predict employee attrition rates" by analyzing factors like engagement, performance, and career progression. The solution's "talent intelligence hub" enables organizations to identify at-risk employees and implement retention strategies. FC Bayern's use of SAP SuccessFactors AI illustrates how it elevates HR processes by predicting talent needs and improving employee retention.
The incorrect options are not relevant to employee attrition prediction. SAP Intelligent RPA focuses on automating repetitive tasks, not HR analytics. SAP Conversational AI handles natural language interactions, such as chatbots, not attrition analysis. SAP Predictive Maintenance is designed for equipment maintenance in manufacturing, not HR. SAP SuccessFactors AI is the clear choice based on its documented HR-specific AI capabilities.
NEW QUESTION # 20
A retail business wants to use AI for automating customer support while ensuring personalized customer interactions. Which SAP AI solutions should they implement? Note: There are 3 correct answers to this question.
Answer: A,B,C
Explanation:
For a retail business seeking to automate customer support while maintaining personalized interactions, SAP provides targeted AI solutions that integrate seamlessly with customer experience workflows. The correct answers are SAP Conversational AI, SAP AI for Customer Experience, and SAP AI Business Services, as these solutions directly address automation and personalization in customer support.
SAP documentation explains: "Use Joule agents to automate case classification, proactively find answers to customer questions, and capture knowledge from resolved cases to improve sales and service quality." SAP Conversational AI, powered by Joule, leverages natural language processing to enable chatbots that handle customer inquiries efficiently, delivering personalized responses based on customer behavior and history.
SAP AI for Customer Experience, embedded in SAP Sales Cloud and SAP Commerce Cloud, supports
"personalized experiences and omnichannel engagements" by analyzing customer data to tailor interactions.
SAP AI Business Services provide reusable AI capabilities, such as natural language processing and machine learning, to "enrich customer experience across the intelligent, sustainable enterprise." The incorrect options-SAP Predictive Analytics and SAP Blockchain for Business-are not directly relevant to customer support automation or personalization. SAP Predictive Analytics focuses on forecasting, not customer interaction automation. SAP Blockchain for Business is designed for secure transactions, not customer support. SAP's case study on Miele Professional illustrates how AI in SAP Commerce Cloud and SAP Sales Cloud enhances B2B sales, reinforcing the suitability of the selected solutions for retail customer support.
NEW QUESTION # 21
Which SAP AI-powered tool enhances financial forecasting accuracy? Please choose the correct answer.
Answer: B
Explanation:
SAP Predictive Analytics is the primary AI-powered tool for enhancing financial forecasting accuracy, leveraging advanced analytics to predict financial trends. The correct answer is SAP Predictive Analytics, as it is explicitly designed for this purpose.
SAP documentation states: "SAP Predictive Analytics, embedded in solutions like SAP S/4HANA, enables organizations to enhance financial forecasting accuracy by analyzing historical and real-time data to predict trends and outcomes." For example, it supports "forecasting expected incoming payments" and "predicting financial risks" in SAP Collections Management, allowing organizations to optimize cash flow and make data- driven decisions. The solution uses machine learning to "improve the accuracy of financial forecasts" by identifying patterns and anomalies in financial data.
The incorrect options are not focused on financial forecasting. SAP AI Business Services provide broader AI capabilities, such as document processing, but are not specific to forecasting. SAP Intelligent Robotic Process Automation automates repetitive tasks, not predictive analytics. SAP SuccessFactors focuses on HR processes, not financial forecasting. SAP Predictive Analytics' role in financial solutions, as seen in SAP S
/4HANA, confirms its suitability for this purpose.
NEW QUESTION # 22
Which of the following are features of the clean core dashboard? Note: There are 2 correct answers to this question.
Answer: A,B
Explanation:
The SAP clean core dashboard provides tools to monitor and manage clean core compliance in SAP S
/4HANA Cloud environments. The correct answers are "Customers can grant access to the dashboard to partners" and "It can be accessed by using SAP For Me," as these are documented features of the clean core dashboard.
SAP documentation states: "The clean core dashboard in SAP S/4HANA Cloud enables customers to monitor system compliance with clean core principles, ensuring minimal customizations and seamless upgrades. It can be accessed through SAP For Me, providing a centralized interface for system management." Additionally,
"customers can grant access to the dashboard to partners," allowing external consultants or service providers to collaborate on maintaining clean core standards. This feature supports "transparent collaboration" and ensures alignment with SAP's extensibility guidelines.
The incorrect options are not features of the clean core dashboard. The dashboard is not explicitly documented as available in "dev, test, and production tenants," as its primary use is in production systems for monitoring live environments. The option "It can be used in all SAP S/4HANA Cloud editions" is incorrect, as the dashboard's availability may vary depending on specific editions (e.g., public vs. private cloud). SAP's clean core strategy documentation confirms the selected features as key capabilities of the dashboard.
NEW QUESTION # 23
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